Hello, I'm Wes, and I'll be assisting you today.
Sometimes the metal contacts on the ink cartridge and inside holder become dirty.
First, remove all ink cartridges and then clean the metal contacts on the ink cartridge using a cotton swab or paper towel.
Then, clean the inside part of the ink cartridge holder as well.
Let me know if that works.
The ink cartridges may be defective. Try new ink cartridges and return the existing ones if possible.
Make sure you have the correct ink number as well.
Let me know if you need additional help so I can assist further.Also, please rate my answer below so based on your satisfaction.Thank you.