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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15770
Experience:  HNC Computing; Large format and multifunction printer expert
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I am trying to print envelopes but it prints every other one

Customer Question

I am trying to print envelopes but it prints every other one in the wrong direction
JA: What's the make/model number of your printer? How old is it?
Customer: mx922
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: 2-3 years old, can't remember
JA: How long has this been an issue? What happened right before this popped up?
Customer: mac os 10.12
JA: Anything else you want the printer expert to know before I connect you?
Customer: it's been an issue for at least a year so I printed labels but now I really want to print on the envelope So I think that it always did this
Submitted: 27 days ago.
Category: Printers
Expert:  Electronics Pete replied 25 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 25 days ago.

Have you tried downloading the latest print driver for your printer?

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/inkjet-multifunction/mx-series-inkjet/mx922

If that doesn't help, let me know what software you are printing from?

Customer: replied 24 days ago.
I have the current software downloaded. It is no longer an issue for me since I took my envelopes in to be printed at kinkos. Could you refund my money for the question?

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