Printer Repair Questions? Ask IT Technicians for Answers ASAP
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Please follow the steps below to hard reset the printer and let me know, how it goes for you.
Unplug the printer.
Wait for 15 mins.
Reconnect the power cord and power on the printer.
Do you get only the error code or any message with that ?
OK, do you get the error message on the printer or PC ?
OK, remove all the papers from the printer then, turn off the printer once more, power on the printer and load the paper, let me know what happens ?
Please press the stop/reset (red triangle within a circle) for 8 secs. and release it and let me know, what happens ?
If you are still getting the error code then, there is no need to print.
Please follow the steps on your printer and try to clean the feed rollers and then, let me know what happens ?
Yes, the quantity of the paper is also an issue, as the sensors are very sensitive. Please let me know, if you need any further help otherwise please remember to give a positive rating, as that is the only way I am compensated for my time and effort.