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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Will not print from my i pad after a paper jam was removed

Customer Question

will not print from my i pad after a paper jam was removed copy works ok
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: mfcj480dw
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc window 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: a paper got stuck so i was able to remove it as per instruction on printer
JA: Anything else you want the printer expert to know before I connect you?
Customer: who are you connecting to and this is a new printer i have for a couple of months is there a charge for this
JA: I am Pearl, the printer technician's Assistant.
Customer: is there a charge
JA: You just pay a $5 deposit now and the rest only when you get a reply from the printer technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.
Customer: why should i have a charge the printer is new
Submitted: 27 days ago.
Category: Printers
Customer: replied 27 days ago.
not satisfied with this system cancel my credit card charges now
Expert:  Electronics Pete replied 27 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 27 days ago.

JustAnswer is a paid service. Do you wish to continue?

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