Hi. Here are the steps to replace the cartridges.
With the printer on and the scanner lid down,If an ink cartridge is expended, you see a message on the LCD screen.Note which cartridges need to be replaced and press the OK button,then choose Replace now.If you are replacing a cartridge before you see a message on the LCD screen,press the home button if necessary, and select Setup.Select Maintenance, then selectInk Cartridge Replacementand press the OK button.The cartridges should then move to where you can access them.
Let me know the result please.
If you would like any additional information or assistance, please do not hesitate to let me know
using the "Type your reply here" box below and clicking Send so I'll be able to see it and help.
Hi. Were you able to get the cartridges installed?