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Shefin
Shefin, Printer and Office Equip. Specialist
Category: Printers
Satisfied Customers: 4922
Experience:  Working as tech support specialist with a worldwide computer manufacturer.
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Microsoft 10 isn't letting me print 13x19 pics, brand new

Customer Question

Microsoft 10 isn't letting me print 13x19 pics
JA: What's the make/model number of your printer? How old is it?
Customer: brand new artisan 1430
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc - Microsoft 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: brand new never used
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 23 days ago.
Category: Printers
Expert:  Shefin replied 23 days ago.

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

Please try downloading and installing latest driver for your printer from the link below.

https://epson.com/Support/Printers/Single-Function-Inkjet-Printers/Artisan-Series/Epson-Artisan-1430/s/SPT_C11CB53201

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!

S H E F I N