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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Paper jam clear all paper press ok to continue, 5 years, I

Customer Question

paper jam clear all paper press ok to continue
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: 5 years
JA: What happened right before this popped up? What troubleshooting have you tried?
Customer: I opened printer no visable paper jam pressed ok same message
JA: Anything else you want the camera expert to know before I connect you?
Customer: this a printer
Submitted: 25 days ago.
Category: Printers
Expert:  Russell H. replied 25 days ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

The first thing to try ... depends upon the maker and model of the printer. Please tell me that, in Reply, so that I may continue to advise you.