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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have a SC-P-800 and am having problems changing paper size

Customer Question

I have a SC-P-800 and am having problems changing paper size and printable area.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: EpsonFCAAIF it is a little over a year old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just started trying larger paper.
JA: Anything else you want the printer expert to know before I connect you?
Customer: The printing command on my computer asks for size as C,A-1 etc. I can't find other references to size of paper or image
Submitted: 6 months ago.
Category: Printers
Expert:  Quiksilver07070 replied 6 months ago.

Hello, and Thank You for choosing
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 6 months ago.

So, you need only change the printer settings for the paper size that has been inserted into the printers paper tray.

I can show you first hand, if you would like?

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