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Richard
Richard, Technician
Category: Printers
Satisfied Customers: 33848
Experience:  Printer and scanner problem resolver for over 15 years
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Workforce 545 not connecting by wyfi to any device, espson

Customer Question

workforce 545 not connecting by wyfi to any device
JA: What's the make/model number of your printer? How old is it?
Customer: espson workforce 545
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Acer laptop
JA: How long has this been an issue? What happened right before this popped up?
Customer: started yesterday - nothing unusual before that
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Printers
Expert:  Richard replied 4 months ago.

Thank you for your question, my name is ***** ***** I look forward to assisting you.

Please note, a rating is only needed when we are finished.

Can you please remove the power to the printer (so unplug it from the power socket). And the power to the wifi router and power off the computer

Wait 5 minutes then power on the wifi router

Then wait 5 minutes, power on the printer, then the computer

Tell me please if it is now operating correctly.

Let me know the results please