Thank you for your question, my name is ***** ***** I look forward to assisting you.
Please note, a rating is only needed when we are finished.
Can you please remove the power to the printer (so unplug it from the power socket). And the power to the wifi router and power off the computer
Wait 5 minutes then power on the wifi router
Then wait 5 minutes, power on the printer, then the computer
Tell me please if it is now operating correctly.
Let me know the results please