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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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IT JUST WON,T PRINT, 2 YEARS ,I JUST CHANGED THE COLOR INK

Customer Question

IT JUST WON,T PRINT
JA: What's the make/model number of your printer? How old is it?
Customer: 2 YEARS ,I JUST CHANGED THE COLOR INK IT IS HP
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: HP 4480
JA: How long has this been an issue? What happened right before this popped up?
Customer: PC
JA: Anything else you want the printer expert to know before I connect you?
Customer: I DON;T THINK SO >>???
Submitted: 25 days ago.
Category: Printers
Expert:  Nathan replied 25 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 25 days ago.

What happens when you try to print?
Do you get an error message, or is it entirely unresponsive, or does it go through the motions but outputs a blank or partial page?