I'm sorry about the issue. Is there any error or message?
Have you tried anything?
Is the printer able to copy yet (not printing yet)?
Does your Dell PC have windows xp, vista, or 7 or 8 or 10?
Please reply at the box below. Thank you,
Did you install any Canon printer driver / software?
Were you able to install the ink cartridges yet?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,