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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5076
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Printer will not print, hp 6100-1 wireless had it a while,

Customer Question

Printer will not print
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: hp 6100-1 wireless had it a while
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac safari
JA: How long has this been an issue? What happened right before this popped up?
Customer: This has been going on at least a month. I am instructed to turn the printer off and back on but still nothing
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 7 months ago.
Category: Printers
Expert:  Sudipto replied 7 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP