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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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What operating system do I choose for acer chromebook setup

Customer Question

What operating system do I choose for acer chromebook setup from my instructions that came with my cloud ready canon pixma MX492 printer I see no options to download a setup file
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: this is a new canon printer and I have never connected a printer before my chromebook is 1 year old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: I am using a acer chromebook PC I do not know my operating system that is part of my initial question
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just bought the printer this has never been an issue nothing happened bafore this popped up
JA: Anything else you want the printer expert to know before I connect you?
Customer: they need to tell me what operating system do I choose from instruction manual--for a chromebook only offers windows and mac and chromebook has neither
Submitted: 3 months ago.
Category: Printers
Expert:  babyxdeja replied 3 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  babyxdeja replied 3 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?