How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

MX726 sometimes is slow to print, ie pauses for up to 5 mins

Customer Question

Hi Pearl, MX726 sometimes is slow to print, ie pauses for up to 5 mins then prints the next page. Sometimes prints two copies. Running Win 10 64 bit, new drivers.
JA: What's the make/model number of your printer? How old is it?
Customer: Cannon MX726 - 2 years old
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Read my first email
JA: How long has this been an issue? What happened right before this popped up?
Customer: Always been a problem printer
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Printers
Expert:  Kevin8472 replied 4 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin8472 replied 4 months ago.

Can you give me the serial number please?

Customer: replied 4 months ago.
Expert:  Kevin8472 replied 4 months ago.

Thanks. Could I connect and have a look?

Customer: replied 4 months ago.
No - have managed to resolve ourselves