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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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MFC 87100 Heavy balck streak down the right side of paper. I

Customer Question

MFC 87100 Heavy balck streak down the right side of paper. I can't figure out what to clean. I have stroked the drum with the slider and tired to clean rollers. I need clean copies. What to do?
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Brother MFC 87100w
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Windows lastest
JA: How long has this been an issue? What happened right before this popped up?
Customer: It comes and goes but itis always at least faint. I put in new drum and toner, didnt' make a difference.
JA: Anything else you want the printer expert to know before I connect you?
Customer: I just want clean copies
Submitted: 5 months ago.
Category: Printers
Expert:  Kevin8472 replied 5 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin8472 replied 5 months ago.

What's the serial number of the printer?

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