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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I cannot get the printer to print help, i have a Epson

Customer Question

I cannot get the printer to print help
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: i have a Epson stylus photo rx 600 works but not always its the operator i will write the directions thanl you
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: i think it is a pc do not know what you mean byoperating system
JA: How long has this been an issue? What happened right before this popped up?
Customer: it worked really well but i do not print very often so I'm rusty
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  Cody replied 1 month ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 1 month ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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