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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5076
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Et connection turns off and on 20 times and after 30 minutes

Customer Question

et connection turns off and on 20 times and after 30 minutes of trying different things it comes on and stays on. Can you help me with that
JA: What's the make/model number of your printer? How old is it?
Customer: I don't no. where can I find that info/
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: I'm not printing. I'm not having printing issue
JA: How long has this been an issue? What happened right before this popped up?
Customer: oh about 3 weeks
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 7 months ago.
Category: Printers
Expert:  Kevin8472 replied 7 months ago.

How's it going.
Let me read of your question. Give me a minute.