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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have put new ink cartridges in & it's not working. I have

Customer Question

I have put new ink cartridges in & it's not working. I have two yellow lights blinking.
JA: What is the exact make and model of your printer? And what kind of cartridges are you using?
Customer: Canon pixma 2520
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: Since yesterday when I put the new cartridges in.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No
Submitted: 30 days ago.
Category: Printers
Expert:  Nathan replied 30 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 30 days ago.

Can you tell me which specific lights you are referring to?
Do you see any pattern to them? Are they flashing alternating or simultaneously?

Expert:  Nathan replied 23 days ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.

Nathan