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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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We lost contection when you restarted my computer. The

Customer Question

We lost contection when you restarted my computer. The problem still exists, please resolve.
Submitted: 28 days ago.
Category: Printers
Customer: replied 28 days ago.
Please resolve if At no additional cost.
Expert:  Shefin replied 28 days ago.

Hi,

Please go to the link below, click I agree, download and run Elsinore Client software, so that I can access your computer.

http://www.justanswer.com/remotedesktop/join.aspx?Session=3df331fd-bdea-4922-91ea-9cd738736d7f

Thank you.

S H E F I N

Customer: replied 28 days ago.
No additional payments. The problem was not fixed.
Expert:  Shefin replied 28 days ago.

Hi,

I can help you get a refund for this session. You do not have to worry.

Please go to the link below, click I agree, download and run Elsinore Client software, so that I can access your computer.

http://www.justanswer.com/remotedesktop/join.aspx?Session=3df331fd-bdea-4922-91ea-9cd738736d7f

Thank you.

S H E F I N

Expert:  Shefin replied 28 days ago.

Hi,

I would suggest you contact our customer support to get a refund fro the session. Contact them from the link below.

http://ww2.justanswer.com/help

Thank you.

S H E F I N

Customer: replied 26 days ago.
No point do not contact me any further. Follwing your last attempt, the Laptop has been compromised; locked in airplane mode. I had a tech try to unlock and he could not. Besides that, the hard drive is beginning to fail as well.
Expert:  Shefin replied 26 days ago.

Hi,

I apologize for the inconvenience caused to you. Please contact our customer support to get a refund fro the session. Contact them from the link below.

http://ww2.justanswer.com/help

Thank you.

S H E F I N