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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an Epson 2540 printer and I replaced the black ink

Customer Question

I have an Epson 2540 printer and I replaced the black ink cartridge.
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: wf2540 2yrs
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac
JA: How long has this been an issue? What happened right before this popped up?
Customer: nothing pops up says it is printing.
JA: Anything else you want the printer expert to know before I connect you?
Customer: printing documents from computer from excel sheet. it prints the graph but nothing inside of the graph
Submitted: 25 days ago.
Category: Printers
Expert:  Nathan replied 25 days ago.

Hi, I'm Nathan.
Sorry to hear that you're having trouble with this but I'll do my best to help you.

Expert:  Nathan replied 25 days ago.

Are you saying it is going through the motions but printing mostly blank spaces where the color (or black) should be?
If you try to make a copy from the glass (test both black and color modes, please), how do those come out?

Expert:  Nathan replied 19 days ago.

Hello, it appears your question is still open.

Do you need more help with this?

Please note: You have already paid your fee to the site; I'd like to help you and provide value for that fee, but I do need to communicate with you here to do so.