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Ask Electronics Pete Your Own Question

Electronics Pete
Electronics Pete, Engineer
Category: Printers
Satisfied Customers: 15744
Experience:  HNC Computing; Large format and multifunction printer expert
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I have a Canon MX 410 and the small yellow warning sign

Customer Question

I have a Canon MX 410 and the small yellow warning sign stays on yellow.
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: Maybe 5 years old.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: We have an Apple Computer from MAC
JA: How long has this been an issue? What happened right before this popped up?
Customer: The printer warned us to check the black ink. The printer was not working properly, there are streaks on the paper
JA: Anything else you want the printer expert to know before I connect you?
Customer: We cannot print nor copy
Submitted: 27 days ago.
Category: Printers
Expert:  Electronics Pete replied 27 days ago.

Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Electronics Pete replied 27 days ago.

Does the printer setup on the Mac indicate what the trouble is?

If not, then first check if the scanner light is on - it should come on at power up. If it does not, there may be a loose ribbon cable connecting scanner unit to the base which has come unplugged from a socket and is causing this problem.

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