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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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The inner plastic paper loader came out and I cannot re

Customer Question

The inner gray plastic paper loader came out and I cannot re insert it
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: HP 7520
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: One week
JA: Anything else you want the printer expert to know before I connect you?
Customer: No, just need advice as how to reinstall the part
Submitted: 3 months ago.
Category: Printers
Expert:  Tech_Buddy replied 3 months ago.

Hi, I'm Bhavik. Welcome to JustAnswer. I'm reviewing your question now, and will reply back ASAP.

Expert:  Tech_Buddy replied 3 months ago.

Can you send me the picture of it? Is it broken now ?

Customer: replied 3 months ago.
It does not appear to be broken. What I need are instructions as to how to re-insert the "photo paper" guide. Do I need access to the rear of the printer. (I am using Windows 10, with a desktop Dell computer.)
Jerry Birdwell
Expert:  Tech_Buddy replied 3 months ago.

Here is the short video which shows how to re-insert it :-