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Ask Viet - Printer Tech Your Own Question

Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 36161
Experience:  Troubleshoot printers, scanners, etc.
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I have an Epson 2200 photo printer and recently purchased a

Customer Question

I have an Epson 2200 photo printer and recently purchased a new 64 bit computer. The driver that came with the printer doesn't support the printer. Can I obtain an updated printer driver? Paul Burton,***@******.***
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: Epson Stylus Photo 2200. The printer is about 8 years old.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC System 7 computer (Dell)
JA: How long has this been an issue? What happened right before this popped up?
Customer: Has been an issue for several weeks, during which I tried reinstalling the driver that came with the printer, reconnecting cables, and even cabling to another computer (also system 7 PC)
JA: Anything else you want the printer expert to know before I connect you?
Customer: Not really. I like the 2200 printer. I also have an Epson Stylus Photo R3000.
Submitted: 3 months ago.
Category: Printers
Expert:  Viet - Printer Tech replied 3 months ago.

Hi,

I'm sorry about the issue. Please download and install the updated driver for your Epson Stylus Photo 2200 printer at the Epson website below:

https://epson.com/Support/Printers/Single-Function-Inkjet-Printers/Epson-Stylus-Series/Epson-Stylus-Photo-2200/s/SPT_C11C387011

, there, click on Download on the right of the item Printer Driver..., then open / run / install it.

; Note: the download file name starts with epson....

- Also, if you also need the updated driver for the Epson Stylus Photo R3000 printer, then please click on the Epson website below:

https://epson.com/Support/Printers/Single-Function-Inkjet-Printers/Epson-Stylus-Series/Epson-Stylus-Photo-R3000/s/SPT_C11CA86201

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,