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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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In set up the printer(PN) XP-400 keeps rejecting my password

Customer Question

in set up the printer(PN) XP-400 keeps rejecting my password
Submitted: 1 month ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Was it working fine previously? Or is this a new printer?

Are you trying the Wi-Fi Setup Wizard on the printer's screen?

Are you able to check / confirm your Wi-Fi / wireless password ***** key? It is case-sensitive.

What is the model of your Internet modem/router device?
Do you have a laptop / wireless computer that is currently connected via wireless? If so, does it have Windows xp, vista, or 7, 8, 10, or Mac?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,