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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I cannot install the driver for my canon mf 8280 cw on my

Customer Question

I cannot install the driver for my canon mf 8280 cw on my dell latitude e7440
JA: Can you guesstimate how old your Dell is? And just to clarify, what's the exact model?
Customer: the exact model is dell latitude ultrabook 7440. I have windows ten. I don't think its that old. maybe 2 or 3 years. Is there any way to tell?
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc. windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just brought this printer in from another office and it wont install.
JA: Anything else you want the printer expert to know before I connect you?
Customer: no.
Submitted: 1 month ago.
Category: Printers
Expert:  Viet - Printer Tech replied 1 month ago.

Hi,

I'm sorry about the issue. Is there any error or message when installing it?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Expert:  Viet - Printer Tech replied 1 month ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,