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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Installing the ink cartridges correctly! Make is PIXMA i

Customer Question

Installing the ink cartridges correctly !
JA: What is the exact make and model of your printer? And what kind of cartridges are you using?
Customer: Make is PIXMA i P8700
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC WINDOWS 7
JA: How long has this been an issue? What happened right before this popped up?
Customer: This is a new printer and it's just out of the box. The instructions are not the best !
JA: Anything else you want the printer expert to know before I connect you?
Customer: Yes Where does the set up cd rom go ?
Submitted: 27 days ago.
Category: Printers
Expert:  tyroneboman replied 27 days ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this. I can connect to your computer directly and do this for you if you want.

You can reply to me here by typing in the box below please.

The set up cd is for your computer.