How's it going.Let me read of your question. Give me a minute.
Can you give me the serial number please?
It helps me get the exact model so I can help you directly
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.I am sorry to hear that you are having such trouble. I will try my best to help you out and resolve the problem as quick as possible.
you can adjust the color settings to do that in the printer driver software settings.
There is no specific light or dark options provided to select on this model.
let me know if you have any question.
let me know when you are online today we can remote connect and check the settings in the printers driver software.
is it fine if we can get this fixed now?