Hi and Welcome. My Name is ***** ***** I look forward to assisting you today with your question.
You need to manually connect it to your internet (modem or router). What is the exact model number of your printer ? You can see the model number on the box.
Also, do you have the Wireless network/WiFi password ?
That is not the model number of the printer. There should be another model number after Brother. You should see it on the box of printer.
If you are talking about remote support offer, then it is optional offer sent by this site. You don't need to accept it and I can send you instructions in here for the original payment you made.
To send you instructions, I need to know the model number of your printer. Don't you see it on the box of printer ?
I'm here. Writing the instructions
There are several methods to connect it to your network. The best one is by using your laptop.
Do you have any USB cable came with your printer ? It looks like this, but may have different color --> http://driver-pro.com/static/images/article-content/usb-printer-installation-tutorial/usb-printer-cable.jpg
Are you sure you don't have it. Most printer comes with that cable. Can you check the box again ? That cable helps to establish the WiFi connection easily
If you don't have it, then we have to connect manually from the printer itself. For that, we need the WiFi password. It is the password ***** use to connect your devices to WiFi network. Don't you know it ?
On the Printer, press Settings. Use the arrow buttons choose Network > WLAN > Setup Wizard and enable WLAN if asked. Then it will find your WiFi network. Select your WiFi network and enter your WiFi password (the password ***** by your internet provider - you may see this password ***** the bottom or back of the router/modem). Then follow the onscreen instructions to connect it to your WiFi network. Once you are connected to your WiFi network, please let me know and I will send you instructions to add the printer on computer.
We can continue later. Add a bookmark of this page or add this page to your favorites, so you can get back to me later and we can continue then.
Have a great day,