Hi, I'm Nathan.Sorry to hear that you're having trouble with this but I'll do my best to help you.
Are you using genuine HP inks, or are they generic/refilled cartridges?
I’ve attempted to accept your call request, but it appears to have failed on your end due to a payment issue. You may need to increase your deposit or clear a security hold on your account. I’ll resend a new phone offer from my end that may be more readily processed. If you prefer to continue here in chat, that is fine too. Just let me know either way.Thanks,Nathan
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