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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Printer seems to not be reading the computer. Spacing

Customer Question

Printer seems to not be reading the computer. Spacing between lines is double and not all words are printed.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: Canon pixmap mg3500
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Pc
JA: How long has this been an issue? What happened right before this popped up?
Customer: 1 week
JA: Anything else you want the printer expert to know before I connect you?
Customer: It photo copies fine. Problem comes when trying to print from laptop
Submitted: 2 months ago.
Category: Printers
Expert:  Jason Jones replied 2 months ago.

Hello,
I am the person that will be helping you today.

From which application are you printing?

I will be standing by, looking forward to your response.

Thank you,
Jason