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Jason Jones
Jason Jones, Technician
Category: Printers
Satisfied Customers: 15662
Experience:  10+ years work experience.
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I have a PIXMA MX310 printer/scanner copier. It had been

Customer Question

I have a PIXMA MX310 printer/scanner copier. It had been working ok until my hard drive crashed on my Mac. I had a new hard drive installed and asked the Apple technician to install OS 10.9.5 so I could still use my Cammon MX310 printer.
JA: Can you guesstimate how old the Pixma is? And has this happened before?
Customer: I have reinstalled the original software for the MX 310 and the scanner is now operational again. But I cannot find a driver for the MX 310 printer. Apple pop up says to contact the company to obtain a driver for the MX 310.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mac, OS 10.9.5
JA: How long has this been an issue? What happened right before this popped up?
Customer: The printer was working fine until my hard drive crashed and I thad a new hard drive installed on my MAC.
JA: Anything else you want the printer expert to know before I connect you?
Customer: That's it, I need the software for the printer driver for the Canon MX 310.
Submitted: 6 months ago.
Category: Printers
Expert:  Jason Jones replied 6 months ago.

Hello,

You may download the driver from the following page: https://www.usa.canon.com/internet/portal/us/home/support/details/printers/support-inkjet-printer/mx-series/pixma-mx310

On the aforementioned page, click the "Drivers & Downloads" button. You will then be given the printer and scanner driver. Download both of those files and run them.

Once that is all complete, you will be good to go.

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