How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask John Your Own Question

John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
23822421
Type Your Printers Question Here...
John is online now
A new question is answered every 9 seconds

I can't print cards from American Cards or Blue Mountain of

Customer Question

I can't print greeting cards from American Greeting Cards or Blue Mountain of which I am a member. I can edit the card, but when I go to print, nothing happens. I have a HP Photosmart 7510 printer .
JA: What kind of computer do you have?
Customer: HP Photosmart 7510
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 1 month ago.
Category: Printers
Expert:  Richard replied 1 month ago.

Hi there and welcome

Can you tell me please via which internet browser you are printing via when doing this? eg: Google Chrome? Internet Explorer?

Please let me know.