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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I can't print cards from American Cards or Blue Mountain of

Customer Question

I can't print greeting cards from American Greeting Cards or Blue Mountain of which I am a member. I can edit the card, but when I go to print, nothing happens. I have a HP Photosmart 7510 printer .
JA: What kind of computer do you have?
Customer: HP Photosmart 7510
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 4 months ago.
Category: Printers
Expert:  Richard replied 4 months ago.

Hi there and welcome

Can you tell me please via which internet browser you are printing via when doing this? eg: Google Chrome? Internet Explorer?

Please let me know.