My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
Do you have a phone line attached to the printer?
You can reply to me here by typing in the box below please.
okay, thank you.
follow these steps please>
If you make a mistake, click CLEAR to delete all the entries.
USING THE SIMPLE STYLE USER INTERFACE:
"Simple Style" requires you type the fax number in the field labeled To included in the interface screen.
did that work for you?