My name is***** am sorry to hear that you are having this issue.
I will be glad to assist you with this.
You can reply to me here by typing in the box below please.
Try these steps please.
1) Select with [down arrow], and then press [OK]. Select entry mode with [<] and [>], and then press [OK]. 2) Enter the network key. * You can use the numeric keys. (MF4580dw/MF4570dw only) 3) Select apply with [up down arrows] and then press [OK]. 1) Enter the network key. * You can enter the key by selecting the characters with [<] and [>], and press [OK]. 2) Select with up down arrows, and then press [OK]
yes, I will be here let me know if you need anything.
did that work for you?