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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My problem, i just need to know how to type a numeric after

Customer Question

My problem
JA: What's the make/model number of your printer? How old is it?
Customer: i just need to know how to type a numeric after typing a letter om the same key. It is part of my password
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Mfc- 4750 not exact, but close.
JA: How long has this been an issue? What happened right before this popped up?
Customer: im reinstalling software in the printer - iPads are saying no air printers for 2 weeks.
JA: Anything else you want the printer expert to know before I connect you?
Customer: My husbands printer is doing the same thing. I've adjusted the iPad settings, but the iPad shows results, I just can't print.
Submitted: 1 month ago.
Category: Printers
Expert:  tyroneboman replied 1 month ago.

Hi ,

My name is***** am sorry to hear that you are having this issue.

I will be glad to assist you with this.

You can reply to me here by typing in the box below please.

Try these steps please.

1) Select with [down arrow], and then press [OK]. Select entry mode with [<] and [>], and then press [OK]. 2) Enter the network key. * You can use the numeric keys. (MF4580dw/MF4570dw only) 3) Select apply with [up down arrows] and then press [OK]. 1) Enter the network key. * You can enter the key by selecting the characters with [<] and [>], and press [OK]. 2) Select with up down arrows, and then press [OK]

Customer: replied 1 month ago.
Randy, I was searching for something and didn't know u were there. My printer shut down, so give me a minute.
Customer: replied 1 month ago.
I can't get to a place to try any of that. I need to start back at the beginning. Is it ok just to let you know the results?
Expert:  tyroneboman replied 1 month ago.

yes, I will be here let me know if you need anything.

Expert:  tyroneboman replied 1 month ago.

did that work for you?

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