Hello! My name is*****I am a certified computer professional who will assist you.
This looks like a problem with the printer settings. May I know if you have already tried uninstalling the printer and then re-installing it?
Let me know,
Hello again!I am following up with you to see if you require further assistance. Let me know by sending me a reply below.Thanks,IT Miro
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I am glad the problem has been solved!
I will transfer your request for cancellation to the JustAnswer customer service.