Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP
There is no need to deal with the store, just call Brother and ask them to send a tray, as the tray is not present in the box. Why should you spend money on the tray, when you should get it with the printer. If you still want to buy the tray then, you can do that from the link below or give me the model no. of the printer, I will try to search the tray and give you the link to buy it.
If there’s anything else I can do, let me know . Please remember to give a positive rating, as that is the only way I am compensated for my time and effort.
How will I fix a missing tray? It is a physical part and you have to get it from them. Please let me know the model no. of the printer.
You can directly call them on this number
M-F, 9:00am to 9:00pm Eastern Time
Or, you can contact them from the link below.
Sorry, we are not brother support, so this is not a free support, if you have signed up for the free subscription then, you can call our customer service and ask them to close your account and please remember to give a rating for my time and effort.