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Ask Viet - Printer Tech Your Own Question

Viet - Printer Tech
Viet - Printer Tech, Printer Technician
Category: Printers
Satisfied Customers: 35198
Experience:  Troubleshoot printers, scanners, etc.
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Need to reinstall my Canon Maxify MB2320. Can't find the

Customer Question

need to reinstall my Canon Maxify MB2320. Can't find the CD.. Help
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: 3months
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc windows 7 professional
JA: How long has this been an issue? What happened right before this popped up?
Customer: had to take computer to be repaired
JA: Anything else you want the printer expert to know before I connect you?
Customer: no
Submitted: 30 days ago.
Category: Printers
Expert:  Viet - Printer Tech replied 30 days ago.

Hi,

I'm sorry about the issue. Please click on the Canon website below:

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/small-office-home-office-printers/mb2320?tab=drivers

, then there, download and install the MB2300 series Full Driver & Software Package (Windows).

Please reply at the box below to continue. Thank you,

Expert:  Viet - Printer Tech replied 30 days ago.

If the above website link does not work for you, then please click on the new website below:

http://tinyurl.com/z5vb6tn

, then save the download file called mp68-win-mb2300-1_04-ea33_3 when prompted (usually shown at the bottom)

, once downloading is done, then open the download file mp68-win-mb2300-1_04-ea33_3 and run / install it.

- Once installation is finished successfully, then you should be able to print.

- If you'd like to, I can also connect remotely to your computer, so I can fix your printer issue directly and quickly on your computer for you.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help further. Thank you,

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