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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Epson stylus NX330 won't print from wireless because

Customer Question

Epson stylus NX330 won't print from wireless because password ***** have does not match password ***** setup
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: 5-6 years Epson stylus Nx330
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Microsoft Windows Version 8
JA: How long has this been an issue? What happened right before this popped up?
Customer: I've only tried to do it once before and it never worked. I got a message to check with my provider
JA: Anything else you want the printer expert to know before I connect you?
Customer: I don't know. I'm pretty inexperienced.
Submitted: 1 month ago.
Category: Printers
Expert:  Jason Jones replied 1 month ago.

Hello,
I am the person that will be helping you today.

May I ask for the brand and model name of your wireless router or your wireless modem?

Once I have the above requested information, I will be able to give you the correct answer.

I look forward to your response,
Jason