Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.
I understand our frustration. I'm sorry to hear that you bought new cartridges for it... the problem is likely not to be the cartridges.
I need to ask how old the Brother HL printer in question is.
And, does the 'Unable' message still show up on the printer?
I am not scamming you, I assure you. I have no power over charges, and no access to any means of payment you may have submitted to JustAnswer.com.
If your charge card or credit card or charge account shows a charge of $21 or any amount additional, please contact Customer Support at JustAnswer.com, at once:
They may be reached at
or through Chat or Phone by way of this page:
Thank you for asking your question here at JustAnswer.com.
I have no power over charges, billing, no access to your credit information. For all such concerns I must refer you to Customer Support at JustAnswer.com. They may be reached at
I have no power over charges, billing, no access to your credit information. For all such concerns I must refer you to Customer Support at JustAnswer.com.
Please contact Customer Support.
Phone or Chat is available at
for instance, their phone # is 1-***-***-****.
I have passed your request to Customer Support.