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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Cannon d340, windows 10, printer data error on screen.

Customer Question

cannon d340, windows 10, printer data error on screen.
JA: Has your Canon done this before? And can you guesstimate how old it is?
Customer: printer worked on older windows XP computer yesterday. Returns error on new windows 10 computer. Latest driver I could frind was install3ed.
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC Windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: New PC installed yesterday. Error is new.
JA: Anything else you want the printer expert to know before I connect you?
Customer: Printer is connected to USB 2.0 port.
Submitted: 3 months ago.
Category: Printers
Expert:  babyxdeja replied 3 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  babyxdeja replied 3 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 3 months ago.
I am not at the computer presently. How can I get back to you this afternoon?
Expert:  babyxdeja replied 3 months ago.

bookmark the site you're currently on to come back to this chat

Expert:  babyxdeja replied 3 months ago.

still needing help with this?