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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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My printer says its offline, was working fine until I had to

Customer Question

my printer says its offline , was working fine until I had to change wifi
Submitted: 1 month ago.
Category: Printers
Expert:  Russell H. replied 1 month ago.

Hi, thank you for contacting JustAnswer.com. My name is Russell. I will do my best to provide the right answer to your question.

I think that you are already on the track of the source of the problem, in all likelihood:

When and how did you 'change the WiFi', please? I think that is crucial to the problem.