How's it going.Let me read of your question. Give me a minute.
Can you give me the serial number please?
Have you tried the build in maintenance options on the printer?
Do you have a maintenance pack?
Hello, I’m Nathan, and I’ll be assisting you today.
Sorry to hear that you’re having trouble with this but I’ll do my best to help you out.
It looks like the prior tech opted out, my apologies for that. Would you still like help with this?
Okay, you may cancel from the help page if you wish
Thanks, ***** ***** of luck to you.
If you decide you need more help I'm happy to assist at any time.