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John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5075
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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I have an Epson XP-420. Can I scan a paper Word document

Customer Question

I have an Epson XP-420. Can I scan a paper Word document into my computer so I can edit it in Microsoft Word?
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: Less than a year. the guide says XP-420
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: Windows 10 on a Dell PC. I have Word 2000
JA: How long has this been an issue? What happened right before this popped up?
Customer: I just have a client who has a Word document, a paper copy, and she no longer has the computer file - her computer crashed.
JA: Anything else you want the printer expert to know before I connect you?
Customer: No, I just need to know if this is doable.
Submitted: 5 months ago.
Category: Printers
Expert:  Kevin8472 replied 5 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin8472 replied 5 months ago.

Yes you can, however you need OCR software.

Do you know If you have any sort of this software currently installed on your machine?

Customer: replied 5 months ago.
What is OCR software
Expert:  Kevin8472 replied 5 months ago.

Optical Character Retention Software

Customer: replied 5 months ago.
Ok let me see if I can download it
Expert:  Kevin8472 replied 5 months ago.

No this is a type of software, I can advise you on what you need.