How's it going.Let me read of your question. Give me a minute.
What's the serial number of it? It helps me find the exact make and model easier.
Are you using Windows or MAC?
Ok let me check a few things.
It sounds like hardware to me. Do you hear a roller sound?
It sounds like the rollers are loose. Looking at the type etc it would not be worth repairing.
Please rate me above so I get credited for helping you.
It's a hardware issue and I am limited to what I can do. Pulling the paper in and resetting after a certain point is a failure in the D feeder.