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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5076
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Epson scanner ver 3.665a is scanning with a blue hue on one

Customer Question

Hi
JA: Hi. What is your issue regarding?
Customer: epson scanner ver 3.665a is scanning with a blue hue on one side
JA: Can you guesstimate how old your Epson is? And just to clarify, what's the exact model?
Customer: hang on, will look
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: GTS50
JA: How long has this been an issue? What happened right before this popped up?
Customer: pc windows 7
JA: Anything else you want the printer expert to know before I connect you?
Customer: that's it
Submitted: 7 months ago.
Category: Printers
Expert:  Kevin8472 replied 7 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin8472 replied 7 months ago.

When was the scanner purchased?