How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kevin8472 Your Own Question
Kevin8472
Kevin8472,
Category: Printers
Satisfied Customers: 1204
94743361
Type Your Printers Question Here...
Kevin8472 is online now
A new question is answered every 9 seconds

For some reason it will not take my paper it is like it wont

Customer Question

hello for some reason it will not take my paper it is like it wont catch it
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: I have a Epson stylus photo R2000
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: its a year old
JA: How long has this been an issue? What happened right before this popped up?
Customer: it started last night nothing I was printing a ton i print notepads for my company and stationery i had just don't 600 sheets for notepads but i do that all the time
JA: Anything else you want the printer expert to know before I connect you?
Customer: nope i need this fixed asap
Submitted: 6 months ago.
Category: Printers
Expert:  Kevin8472 replied 6 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin8472 replied 6 months ago.

I see you are having printer issues, can you give me the serial number of the printer. It saves messing around I can look this up and it gives me all the info about the device in the fastest way possible.

Regards

Kevin

Customer: replied 6 months ago.
N4FY136395
Expert:  Kevin8472 replied 6 months ago.

Are you sure that's correct?

Expert:  Kevin8472 replied 6 months ago.

Does it give you a media load error?

Customer: replied 6 months ago.
Jesus it's letting me do one at a time
Expert:  Kevin8472 replied 6 months ago.

One page?

Customer: replied 6 months ago.
It says media out or not loaded coreextly
Expert:  Kevin8472 replied 6 months ago.

I think you've set the driver some-ware. Could I connect and have a look?

Customer: replied 6 months ago.
I don't want to pay any more
Expert:  Kevin8472 replied 6 months ago.

Can you right click on the Printer and go to Printer Properties. Please show me what you see, can you take a screenshot and attach it here?

Customer: replied 6 months ago.
It's working nka
Customer: replied 6 months ago.
Slowly adding more and more
Expert:  Kevin8472 replied 6 months ago.

Ok, please rate me above

Customer: replied 6 months ago.
It was fine but too high of a charge
Customer: replied 6 months ago.
I wasted money cause I figured it out on my own
Expert:  Kevin8472 replied 6 months ago.

If you rate me I get credit or helping or trying to help, the stars are at the top

Related Printers Questions