How's it going.Let me read of your question. Give me a minute.
I see you are having printer issues, can you give me the serial number of the printer. It saves messing around I can look this up and it gives me all the info about the device in the fastest way possible.
Are you sure that's correct?
Does it give you a media load error?
I think you've set the driver some-ware. Could I connect and have a look?
Can you right click on the Printer and go to Printer Properties. Please show me what you see, can you take a screenshot and attach it here?
Ok, please rate me above
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