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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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HOW TO INSTALL PRINT CARTRIDGE FOR LASERJET PRO M201DW, LESS

Customer Question

HOW TO INSTALL PRINT CARTRIDGE FOR LASERJET PRO M201DW
JA: Can you guesstimate how old your LaserJet is? And just to clarify, what's the exact model?
Customer: LESS THAN A YEAR WHERE DO I FIND MODEL INFO?
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: MAC OS X VERSION 10.8.5
JA: How long has this been an issue? What happened right before this popped up?
Customer: NO ISSUE, JUST WANT TO INSTALL CARTRIDGE AS INK LOW MESSAGE IS ON
JA: Anything else you want the printer expert to know before I connect you?
Customer: THIS IS MY FIRST TIME INSTALLING
Submitted: 4 months ago.
Category: Printers
Expert:  Kevin8472 replied 4 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin8472 replied 4 months ago.

I see you are having printer issues, can you give me the serial number of the printer. It saves messing around I can look this up and it gives me all the info about the device in the fastest way possible.

Regards

Kevin

Customer: replied 4 months ago.
VNB3G11629
Customer: replied 4 months ago.
HOW TO LOAD INK CARTRIDGE
Expert:  Kevin8472 replied 4 months ago.

Please open the front panel

Customer: replied 4 months ago.
it's open
Expert:  Kevin8472 replied 4 months ago.

Their should be a panel behind it to load the toner

Customer: replied 4 months ago.
i have solved the problem without help of this site, which by the way, lured me with a request of a deposit and then told me that I had actually owed 26 dollars, already having my credit card number. Shameless bait and switch on unaware customer. Will report to Better Business Bureau.