Printer Repair Questions? Ask IT Technicians for Answers ASAP
Hi, I'm Pete. Welcome to JustAnswer! I'm reviewing your question now, and will post back with your reply ASAP.
What problems are you having?
What happens if you try to fax just 2 pages (not several pages)?
Ok, so the pages are not feeding through the machine at all?
Please confirm if you are using the automatic document feeder (ADF) on top of the machine?
Ok, then the printer may have a firmware fault.
Can you try installing the latest firmware from the HP website and let me know if that helps?
Hi, just checking in on your question, do you need any further assistance?