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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5072
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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How much is it to have a computer check up, What do I have

Customer Question

How much is it to have a computer check up
JA: It's only $5 .
Customer: What do I have to do to start it
JA: What's the make/model number of your printer? How old is it?
Customer: HP 15
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: PC
JA: How long has this been an issue? What happened right before this popped up?
Customer: driver problems
JA: Anything else you want the printer expert to know before I connect you?
Customer: It is not the printer that has a problem It is my computer
Submitted: 4 months ago.
Category: Printers
Expert:  Michelle replied 4 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.

Expert:  Michelle replied 4 months ago.

let me know a bit more about the problem with the drivers

Customer: replied 4 months ago.
Windows 10 was installed and then remove Can a complete check be run on this computer ?
Customer: replied 4 months ago.
Just cancel everything too many charges.
Customer: replied 4 months ago.
Michele are you still there
Expert:  Michelle replied 4 months ago.

yes i am, let me know when you are ready.

Expert:  Michelle replied 4 months ago.

Please remember when we dealing with your issue. It is quite possible and may take more than one step or answer multiple times to solve a problem. In case the answer provided does not help or work don't be dissatisfied, use the Reply to expert or click on the “Continue Conversation” button and I will be happy to continue to help.

Customer: replied 4 months ago.
Please cancel any charges as nothing has been done. This has been a terrible experience with Just Answer/ Give mea phone number to call to ask questions..... [email protected]
Customer: replied 4 months ago.
Correction [email protected]

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