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John
John, Computer Science Engineer
Category: Printers
Satisfied Customers: 5068
Experience:  CompTIA A+ & Microsoft Certified Professional with 15 years of experience repairing computers and printers.
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Big problems with my hp1150! Wastes endless sheets of paper

Customer Question

big problems with my hp1150! Wastes endless sheets of paper through failing to produce the images required.
JA: What's the exact make and model of your printer, and can you guesstimate how old it is?
Customer: hp1150 ten years ownership, maybe, can I give more precise descriptions of the problem
JA: What kind of computer are you printing from (Mac or PC)? What Operating System (OS) are you running?
Customer: pc = op system windows 10
JA: How long has this been an issue? What happened right before this popped up?
Customer: I'd say it has been gettting worse for months. Often the machine pruduces images that I've not seen in days (= old material), or the wrong current material. It's been a great machine, but I'm no techie. Sure hope you can helpdbeyond telling me to buy another machine
JA: Anything else you want the printer expert to know before I connect you?
Customer: Do you have some specific queries?
Submitted: 1 month ago.
Category: Printers
Expert:  Kevin T replied 1 month ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kevin T replied 1 month ago.

What is happening, is the quality of the prints low?